Terms and Conditions

Welcome to AZ Consult (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website located at https://azconsult.co.za (“Website”) and any services we provide. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not access or use our Website or services.

Company Information

Registered Name: HTA Umndeni (Pty) Ltd t/a AZ Consult

Registration Number: 2024/342593/07

Address: 23 Donegia, 029 Donegal Street, Kenmare, Krugersdorp, South Africa

Email: support@azconsult.co.za

Phone: 062 041 0679

Use of Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

Services

We provide professional IT services, cloud solutions, cybersecurity services, DevOps support, digital transformation services, and software/licenses. All services are subject to separate agreements or proposals outlining deliverables, payment terms, and service conditions.

Intellectual Property

All content, trademarks, graphics, logos, and software on this Website are owned by or licensed to AZ Consult and are protected by South African intellectual property laws. You may not reproduce or distribute any content without our written permission.

Third-Party Links

Our Website may include links to external websites. We are not responsible for the content, products, or services of any third-party websites.

Payment Terms

Payment is due immediately upon receipt of invoice unless otherwise agreed in writing. AZ Consult reserves the right to suspend work or services if payment is not received.

Deposits

For certain projects, AZ Consult may require a deposit before work begins. Deposit requirements will be specified in the service proposal or quotation.

Refunds

We do not offer refunds on services already rendered or software/licenses already procured.

Cancellations

Clients may cancel projects by providing 30 days written notice. Upon cancellation, the client will be invoiced for all work completed up to the cancellation date.

Confidentiality and Non-Disclosure

Both AZ Consult and the client agree to treat all information exchanged during the course of the project as confidential. Neither party may disclose confidential information to any third party without prior written consent, except where required by law.

Software and Licensing

Where software or licenses are provided as part of our services, these are subject to the terms of the third-party provider. AZ Consult does not provide warranties for third-party software. Clients are responsible for complying with all licensing terms.

Data Protection and Security

AZ Consult takes reasonable technical and organisational measures to protect client data. Clients are responsible for ensuring they have appropriate data backups and recovery processes.

Limitation of Liability

To the maximum extent permitted by law, AZ Consult shall not be liable for any indirect, incidental, or consequential loss arising from the use of our services, including loss of profits, data, or business opportunities.

Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of Gauteng.

Privacy Policy

This Privacy Policy explains how HTA Umndeni (Pty) Ltd t/a AZ Consult collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We collect contact information (name, email, phone number) and project-related information voluntarily submitted by clients through contact forms or communications.

Purpose of Collecting Information

To respond to enquiries, provide services, manage client relationships, and comply with legal obligations.

Data Storage and Security

Personal information is stored securely and accessed only by authorised personnel. We take reasonable measures to protect data against unauthorized access, loss, or misuse.

Sharing of Information

We do not sell or share your information with third parties.

Your Rights

You may request access, correction, or deletion of your personal information by contacting support@azconsult.co.za.

Data Retention

Information is retained only as long as necessary for the purposes described or as required by law.

Cookies and Tracking

Basic cookies are used for website functionality; no personal tracking or analytics cookies are used.

Website Disclaimer

The information provided on this website is for general informational purposes only. While we make every effort to ensure accuracy, AZ Consult makes no warranties about the completeness, reliability, suitability, or availability of the website or the information, products, or services contained on it.

Reliance on any information is at your own risk. AZ Consult will not be liable for any loss or damage arising from use of this website or our services.

Links to third-party websites are for convenience only; we have no control or endorsement over content on those sites.

We cannot guarantee the website is free from errors, viruses, or security threats. Users are responsible for their own cybersecurity protections.

Cookies Policy

We use necessary and functional cookies for website operation and user preferences. No personal tracking or analytics cookies are used. By using this website, you consent to our cookie usage. You may manage cookies via your browser settings.